Always, everywhere and immediately

Classic outsourcing models are outdated. An expert comment by Dirk Lukaschik, Member of the board at T-Systems Austria. “Pay-what-you-use“ as well as “always, everywhere and immediately” is the motto of digitisation. In order to carry on participating economically and socially, ICT providers must differentiate themselves with fast reaction times and dynamics. Information is thereby provided with high security, in real time and mobile, secured with the most modern cyber security technologies.

Migrate and transform
For this, disruptive technologies such as cloud, Big Data on the basis of artificial intelligence and high security systems are necessary. Agile ICT providers hereby fall back on highly standardised, dynamic and infinitely scalable platforms in order to migrate and transform the IT systems of their customers directly into the cloud logic. The outsourcing model of yesterday, where companies are bound to their providers through long-term contracts is thereby abandoned.

New agreement
They rather expect a secure and individual accompaniment from the old to the new world, an optimum on-site support, with flexible invoicing systems. This is already offered with the title “Un-Outsourcer“ for Dynamic SAP (SAP-Applications from the cloud) as well as Dynamic SAP HANA. With the new agreement, customers can thereby cancel their contract after migration and “Hypercare phase“ (three to six months) at any time at the end of the month without justification.